Frequently Asked Questions
FAQs
Are you a manufacturer?
Yes, we are manufacturer of leaf springs, flanges and stabilizer bars for suspensions of heavy goods vehicles, utility vehicles, trailers, railway wagons, agricultural machines
Where is the factory?
Headquarters and factory: Valencia 26000 FR, 2-12 allée Marconi
not to be confused with our platform located nearby, at Portes les Valence FR.
Quelle est votre activité exactement ?
DPIA-COLAERT is a French manufacturer, since 1978, of leaf springs, flanges and stabilizer bars for suspensions of heavy goods vehicles, trailers, railway wagons, agricultural machines
Do you make springs to models?
Yes, our design office draws the plan of the spring and then launches production
Do you also deliver to individuals?
Yes absolutely, we can deliver to you using a delivery address, cash payment before shipment and a telephone number for the carrier. We can also make the goods available on our POS or Nantes platform.
Do you only work with France and/or the world?
We work with the entire French metropolis, DOM-TOM and other continents outside Europe (Africa, Asia, America and Oceania)
What do you need to determine the part?
Either from the original reference or the dimensions of the part.
Do you have a design office?
Oui nous avons un bureau d’études de 4 personnes.
Do you recondition springs?
No, we only make new things.
Can you strengthen my springs?
Yes, we sell springs as original with integrated reinforcing blades or reinforced springs compared to the original one.
Do you make reinforcement kits?
Yes, we sell reinforcement kits which reinforce the 2 original springs on the axle with the accessories (bids, ERC, buffers, etc.) included in the kit.
Do you make bridles to models?
Yes, our design office draws the plan of the flange and then launches it into production
Can a salesperson visit us on our site?
Oui c’est possible, nous pouvons faire passer le message a notre commercial itinérant pour qu’il vous contact. Faites-nous un email.
Do you make price lists?
Yes if you are part of a membership network.
Do you have any catalogs to send us?
We have a digital catalog on our website available only with manufacturer reference or dpia
What are your opening hours?
The DPIA sales department is open from: 8 a.m. to 12 p.m. / 2 p.m. to 6 p.m.
How do I open an account with you?
We will send you by email an account opening request to complete and return to us with the completed information (means of payment, siret number, network membership, etc.)
What are your payment methods?
Cash payment (transfer check or cash), otherwise you must open an account.
How do I contact DPIA?
By email: commercial@dpia.fr
By telephone: +33 4 75 43 89 89
Can we place internet orders?
Yes if you belong to a membership network.
How to create an internet account?
To connect to our merchant website: https://www.dpia.fr
You must enter the customer area la case : e-mail* : *****@*******.fr and click on forgotten password.
Enter your email again then click on Send my request
Then you receive an email with a link (in the message highlight in blue) For create your password
Once you have created your password, you identify yourself by email + password.
You can now access the Cross list, your net prices, availability (Valence and Nantes), your shipping costs and of course order online.
N’hésitez pas à nous contacter pour plus de précisions.
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